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organics

Terms & Conditions


Please read carefully

This Agreement sets forth the terms and conditions that apply to your use of the ieproduce website. By using the ieproduce website you agree to be bound by the terms and conditions of this Agreement and our Privacy Policy, including any amendments that may be made from time to time in the future.

Terms and Conditions of Purchase

  1. We accept payment by Direct Credit and MasterCard, VISA and American Express
  2. All prices are in NZ dollars inclusive of GST.

Delivery
Order Monday to Thursday for the following day delivery via courier.
Orders within the Auckland metropolitan area: Delivery costs only $8.00.
All orders Rural Deliveries: Additional $5.00.
All orders within the North Island: Delivery costs $8.00 up to 10kg and $5 extra per 5kg thereafter.
All orders within the South Island: $18.00 up to 10kg.
All other deliveries outside of these areas: Charged on a per order basis as prices will vary (we will advise you of the delivery cost for approval, prior to sending your order).

We are generally only able to deliver perishables such as fresh organic fruit and veggies within the North Island due to the delivery times taken to other areas. Orders for all other items from our huge range of specialty goods are all welcome and we will deliver them internationally.

If you have any enquiries please feel free to contact us: info@ieproduce.com.

Returns
Should you receive any damaged or spoilt produce, please notify us immediately, info@ieproduce.com.
We will happily provide an exchange or credit for your next order subject to the following conditions.
- that we are notified on receipt of the delivery.
- if product is damaged by courier, we may require the goods to be returned within 3 days of delivery.
-If goods are faulty we will meet our obligations under the Consumer Guarantees Act.

Termination
This Agreement will continue to apply until terminated by either you or us.
You can terminate you legal agreement with us by closing your account.
We may terminate this agreement with you for any reason at any time by immediately by sending notice to the email address provided by you as part of your registration.

Entire Agreement
This Agreement constitutes the entire agreement between the parties unless varied in writing.